The Luxe Reward Program by theFeinheit is our exclusive loyalty initiative designed to reward you for every purchase, interaction, and milestone. As you shop, review, and grow with us, you accumulate Luxe Points — which can be redeemed for valuable rewards and special perks.
Earning Luxe Points
- > Automatic Assignment: Luxe Points are automatically credited to your account once your order is marked as “processing” and payment is completed.
- > Points Visibility: You can view your Luxe Points balance anytime on your My Account page.
- > Earning Rate:
- >> $10 spent = 1 Luxe Point
- >> Applies to full order value, including items on sale.
- >> If a coupon is used, points are calculated on the net value (order total minus the discount).
- > Point Removal: Points are deducted for:
- >> Cancelled orders
- >> Refunded orders
- > Reassign points on refund: Automatically return all redeemed Luxe Points to the customer when an order is refunded.
- > Expiration: Points are valid for 365 days (1 year) from the date of issue.
Earning Extra Luxe Points
You can earn bonus Luxe Points for the following actions:
- > Account registration | 10 Luxe Points
- > Completing your profile | 10 Luxe Points
- > Submitting product reviews | Luxe Points boosts with every reviews
- >> 1 Review = 5 Luxe Points
- >> 2 Reviews = 15 Luxe Points
- >> 3 Reviews = 30 Luxe Points
- >> 4 Reviews = 50 Luxe Points
- >> 5 Reviews = 100 Luxe Points
- >> 10 Reviews = 200 Luxe Points
- >> 15 Reviews – 300 Luxe Points
- > Celebrating your birthday | 50 Luxe Points
- > Placing an order | 10 Luxe Points with every order
- >> Example: If you placed an order worth of $300 = 30 Luxe Points (based on $10 = 1 point) + 10 Bonus Luxe Points for placing an order | Total will be 40 Luxe Points
- > Reaching new loyalty tiers | Check below luxe level
- > Special bonus points for orders above $1,000, scaled by cart value
Luxe Level and Benefits
As you collect more points and increase your annual spending, you automatically move through four Luxe tiers:
🗝️ Luxe Access
Welcome to the Luxe experience. This is the starting tier for all new customers, where you’ll begin earning points and unlocking exclusive savings from your very first purchase.
Tier Entry: First purchase
Spend Range: $0 – $1,999
Earn Rate: 1 point per $10
Redeem Luxe Points: Min 100 points = $10 coupon
🔅 Luxe Elite
A tier for elevated engagement. Reserved for those who spend $2,000 or more annually, Luxe Elite members enjoy enhanced point earnings
Tier Entry: 200 points or $2,000/year
Spend Range: $2,000 – $4,999
Earn Rate: 1.2 point per $10
Bonus Luxe Points: +50 points
Redeem Luxe Points: Min 100 points = $12 coupon
👑 Luxe Icon
A symbol of standout loyalty. Customers with $5,000+ in annual spending qualify for this premium tier and accelerated rewards.
Tier Entry: 600 points or $5,000/year
Spend Range: $5,000 – $9,999
Earn Rate: 1.5 points per $10
Bonus Luxe Points: +200 points
Redeem Points: Min 100 points = $15 coupon
💎 Luxe Legacy
Our most prestigious recognition. Granted to customers with a lifetime spend of $10,000 or more!
Luxe Legacy members receive the highest tier of benefits — including annual bonuses and elite-level treatment across every touchpoint.
Tier Entry: 1,000 points or $10,000+ lifetime spend
Spend Range: $10,000+
Earn Rate: 2 points per $10
Bonus Luxe Points: +500 points
Redeem Points: Min 100 points = $20 coupon
Redeeming Luxe Points
- > Conversion Rate: Fixed-value coupon based on points redeemed
- > Minimum Redemption: 100 points
- > Maximum Redemption: Based on the tier level
- > Exclusions: Taxes and fees are not covered
- > Coupon Validity: Once converted, the coupon must be used within 30 days
- > Gifting Option: Points can also be converted into a shareable coupon
Need Help?
If you have any questions or need assistance with Luxe Reward, our team is here to help. You can reach us through either of the following:
📧 Email: support@thefeinheit.com |💬 WhatsApp: Send us a message