At theFeinheit, we are committed to safeguarding your privacy and protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and manage your data when you interact with our website.
Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
a) Device Information
Automatically collected data may include:
- > IP address
- > Web browser type and version
- > Time zone
- > Cookies installed on your device
- > Pages viewed and referring websites or search terms
b) Order Information
When you make or attempt to make a purchase, we collect:
- > Full name
- > Billing and shipping addresses
- > Payment information (e.g., credit card details)
- > Email address
- > Phone number
How We Use Your Information
We use your personal information to:
- > Process and fulfill orders, including payment handling and shipping logistics
- > Send order confirmations, invoices, and transaction-related emails
- > Communicate with you about your order, or respond to inquiries
- > Detect and prevent fraud or potential security threats
- > Send promotional emails or product updates (only with your consent)
Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties.
Your information may be shared only with:
- > Trusted third-party service providers (e.g., payment processors, couriers) strictly for order fulfillment and fraud prevention
- > Authorities or legal institutions, when required by law or to protect our rights
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting obligations. You may request deletion of your data at any time by contacting us at legal@thefeinheit.com.
Your Rights
Depending on your location, you may have the right to:
- > Access the personal data we hold about you
- > Request correction or deletion of your information
- > Withdraw consent for marketing communications
To exercise these rights, please contact us at the email below.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated version will be posted on this page with a revised effective date.
Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies allow us to:
- > Remember your preferences and settings
- > Understand how you interact with our website
- > Deliver relevant content and improve overall performance
By using our website, you consent to the use of cookies as described in this policy. You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of the site.
GDPR Compliance (For EU Residents)
If you are a resident of the European Economic Area (EEA), you are entitled to certain rights under the General Data Protection Regulation (GDPR), including:
- > Right to Access: You can request access to the personal data we hold about you.
- > Right to Rectification: You may request correction of inaccurate or incomplete information.
- > Right to Erasure: You can request deletion of your personal data, subject to certain legal obligations.
- > Right to Restriction: You may request limits on how your data is processed.
- > Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, machine-readable format.
- > Right to Object: You may object to the processing of your data for direct marketing purposes or based on legitimate interests.
To exercise any of these rights, please contact us at legal@thefeinheit.com with the subject line “GDPR Request”.
We process your data based on your consent, contractual necessity, or legitimate interest, and we do not transfer your data outside the EEA unless adequate data protection measures are in place.
Need Help?
If you have any questions about this Privacy Policy, or if you would like to make a request or lodge a complaint, you can reach us at:
📧 Email: legal@thefeinheit.com | 💬 WhatsApp: Send us a message