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Other ways to reach us
Check the emails below to contact the right team directly.
Whether you need help with your order, have questions about returns, or want to collaborate — our dedicated support emails ensure your inquiry reaches the right place for a faster response.
| Department | Description | Email Address |
|---|---|---|
| General Inquiries | General inquiries and broad communication for visitors or customers | contactus@thefeinheit.com |
| Customer Support | Customer service support: product issues, help requests, and service concerns | support@thefeinheit.com |
| Customer Feedback | Collecting customer opinions, suggestions, and service feedback | feedback@thefeinheit.com |
| Brand Ambassadors Support (Affiliates) | For influencer signups, affiliate programs, and ambassador communication | ambassadors@thefeinheit.com |
| Order, Shipping & Tracking | Shipment updates, delivery tracking, shipping concerns (covers orders/shipping) | tracking@thefeinheit.com |
| Refund Request | Refund processing, returns, cancellations, and related financial resolutions | refunds@thefeinheit.com |
| Accounts & Billing | Billing, finance, invoice queries, and vendor payment communication | accounts@thefeinheit.com |
| Executive Management | High-level or sensitive matters directed to executives or management | management@thefeinheit.com |
| Legal & Compliance | Legal matters: contracts, terms, IP claims, data policies | legal@thefeinheit.com |
| Media & PR | For media features, PR requests, and brand mentions in press outlets | press@thefeinheit.com |
| Recruitment | Human Resources | Job openings, applicant inquiries, and recruitment communication | careers@thefeinheit.com |